Privacy Policy

Effective Date: [August 1, 2024]

Saul Signs (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with applicable U.S. and Florida laws, and the California Consumer Privacy Act (CCPA) when applicable. By using https://saulsigns.com/ (the “Site”), contacting us, or engaging our services, you agree to the terms of this Policy.

1. Information We Collect

  • Contact Information: name, email address, phone number, mailing address.
  • Business Information: company name, job title, billing and shipping addresses.
  • Usage Data: IP address, browser type and version, device information, pages visited, time spent on pages, referring/exit pages.
  • Communications Data: emails, messages, inquiries, and feedback you send us.
  • Images/Media: photos, artwork, or other materials you provide for signage projects.
  • Payment Information: billing details and payment confirmations processed securely by third-party payment processors (we do not store full credit card numbers).

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries, provide quotes, and deliver our signage products and services.
  • Process orders, manufacture and install signage, and handle billing and shipping.
  • Improve our website, services, and customer experience.
  • Send updates, promotions, or newsletters if you have opted in.
  • Comply with legal obligations, resolve disputes, and prevent fraud.

Depending on your location, our legal basis for processing may include:

  • Performance of a contract (e.g., fulfilling your order).
  • Your consent (e.g., marketing communications).
  • Legal obligations.
  • Legitimate interests such as improving services and conducting website analytics.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality.
  • Analyze traffic and usage patterns.
  • Remember your preferences.

You can disable cookies through your browser settings, but some site features may not function properly.

5. Sharing Your Information

We may share personal information:

  • With service providers (e.g., payment processors, hosting providers, shipping companies).
  • With contractors or partners involved in signage design, manufacturing, or installation.
  • To comply with legal or regulatory requirements.
  • In connection with a merger, acquisition, or sale of assets.

We do not sell personal information for third-party marketing purposes.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your data. No method of Internet transmission or electronic storage is 100% secure, but we strive to use commercially acceptable standards.

7. Data Retention

We keep personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, or to resolve disputes. When no longer needed, we will securely delete or anonymize it.

8. Your Rights

You may request:

  • Access to the personal information we hold about you.
  • Correction of inaccurate or incomplete data.
  • Deletion of your personal information (subject to legal obligations).
  • Restriction or objection to certain types of processing.
  • A portable copy of your personal information (where applicable).

To exercise these rights, contact us using the information below.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it.

10. International Transfers

If we transfer your personal information outside the United States, we will ensure it is protected in accordance with this Policy and applicable law.

11. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which we collected it, and the categories of third parties with whom we share it.
  • Right to Delete: You can request that we delete personal information we have collected, subject to certain legal exceptions.
  • Right to Opt Out of Sale: We do not sell personal information. If we ever choose to do so, you will have the right to opt out.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

How to Submit a Request:
To exercise any of these rights, you may:

We may need to verify your identity before processing your request.

12. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the Effective Date above. Continued use of our Site or services after changes signifies your acceptance of the updated Policy.

13. Contact Us

For questions or to exercise your privacy rights, contact us at:

Saul Signs
1990 W 84th St
Hialeah, FL 33014
United States
📞 (305) 498-2210
📧 info@saulsigns.com
🌐 https://saulsigns.com/